Why Does the Dunning Letter Use the Collector Who Submitted the Dunning Process? (Doc ID 1664467.1)

Last updated on JANUARY 22, 2021

Applies to:

Oracle Advanced Collections - Version 12.1.3 and later
Information in this document applies to any platform.

Goal

Even after patch 9747714 is applied, why doesn't the dunning letter using the collector on the account as opposed to the collector who submits the dunning process?

Solution

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In this Document

Goal

Solution

References

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Why Does the Dunning Letter Use the Collector Who Submitted the Dunning Process? (Doc ID 1664467.1)

Applies to:

Goal

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!