Receipts Workbench: Chargebacks Form Throwing Error - APP-FND-01728 an Assignment Does Not Exist for These Parameters

(Doc ID 1664633.1)

Last updated on AUGUST 25, 2017

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

You cannot create the Chargebacks for certain Receipts within a receipt batch.

For Example:
A Receipt Batch has multiple receipts and you are able to create the Chargebacks for some of them, but not for others.  You receive the following error:

APP-FND-01728: An assignment does not exist for these parameters
Cause: An attempt was made to find a sequence for this document flexfield. The profile option says Sequential Numbering is only partially used.
Action: None is necessary unless you expected this document flexfield to have a sequence defined.

FND debug shows:

ar.plsql.arp_process_chargeback.init_ps_struct =-- Exception: Setting Paying Site use Id
ar.plsql.arp_process_chargeback.init_ps_struct ARP_PROCESS_CHARGEBACK.CREATE_CHARGEBACK: Exception

Trace file shows:

"----- PL/SQL Call Stack -----
Bind#1
oacdty=01 mxl=2000(25) mxlc=00 mal=00 scl=00 pre=00
oacflg=03 fl2=1206001 frm=01 csi=871 siz=0 off=2000
kxsbbbfp=2ac4c875f820 bln=2000 avl=25 flg=01
value="ORA-01403: no data found
"
Bind#2
oacdty=01 mxl=2000(256) mxlc=00 mal=00 scl=00 pre=00
oacflg=03 fl2=1206001 frm=01 csi=871 siz=2024 off=0
kxsbbbfp=2ac4c875e828 bln=2000 avl=46 flg=05
value="ar.plsql.arp_process_chargeback.init_ps_struct"
..
Bind#4
oacdty=01 mxl=4000(40) mxlc=00 mal=00 scl=00 pre=00
oacflg=03 fl2=1206001 frm=01 csi=871 siz=4000 off=0
kxsbbbfp=2ac4c876cf98 bln=4000 avl=40 flg=05
value="-- Exception: Setting Paying Site use Id"

Steps to Reproduce:
Responsibility:  Receivables
Navigation:   Receipts > Batches
1. Find Receipt batch in question.
2. Click Receipts button and open problematic receipt in Receipts window.
3. Click Applications and open Applications window
4. Click Chargebacks button.
5. Populate required fields and try to save

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms