iStore Error: "IPL: Price Was Not Found On Price List for this Item xxxxxxxxx" When Using 'Copy To Cart' From Quote (Doc ID 1664789.1)

Last updated on SEPTEMBER 02, 2016

Applies to:

Oracle iStore - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Shopping Cart Related

When attempting to 'Copy to Cart' from a 'quote' the following error occurs.

ERROR
-----------------------
Error
Transaction completed successfully
IPL: Price was not found on price list for this item 10000002 and uom Ea.
  Price was not found on price list for this item 20000007 and uom Ea.
  Price was not found on price list for this item 30000097 and uom Ea.
  Price was not found on price list fo
Error returned in ASO_CHECK_TCA_PVT.Check_Line_Account_Info.
ORA-06502: PL/SQL: numeric or value error: character string buffer too small


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. log into iStore
2. Go to View Quote
3. Select Quote
4. Actions: "Copy to cart"
5. The error is returned

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms