Latest BOM Components Are Not Visible In Booked Sales Order
(Doc ID 1665060.1)
Last updated on AUGUST 16, 2022
Applies to:
Oracle Order Management - Version 12.1.3 and laterInformation in this document applies to any platform.
Symptoms
On : 12.1.3 version, Transaction Entry
ACTUAL BEHAVIOR
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After the orders are booked, and if there are any Engineering changes, the BOM components changes and the new BOM Components are not visible in the Configurator window from the Sales Order.
EXPECTED BEHAVIOR
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Expect to be able to see the new BOM Components.
STEPS
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The issue can be reproduced at will with the following steps:
1. Via the Order Management Super user Responsibility.
2. Navigate: Orders, Returns > Sales Orders
3. Create and Configure a Sales Order (SO) with a PTO Model.
4. Book the SO
5. Run the Work Flow Background Process (WFBP)
6. Change the BOM Definition in include/remove on Option Class/Item and Included Items.
7. Launch the Configurator window from the Sales Order form. The latest Items are not visible in the Configurator window.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |