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"G_RET_STS_ERROR in prod_autoplacement" in iStore Product Autoplacement Concurrent Log (Doc ID 1665868.1)

Last updated on JULY 28, 2019

Applies to:

Oracle iStore - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On Test: 12.1.3 version, Merchant UI

Unable to run "iStore Product Autoplacement" program for one operating unit. It runs fine for other OU but not for one in particular.

Concurrent program log shows below error:

ERROR
-----------------------
G_RET_STS_ERROR in prod_autoplacement
1-User-Defined Exception


STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Login to EBS with iStore Admin resp
2. Submit "iStore Product Autoplacement"

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Need assign new items to the catalog for a new operating unit.

Cause

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In this Document
Symptoms
Cause
Solution


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