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R12: PO Communication Is Not Triggered When Cancel PO Line (Doc ID 1666054.1)

Last updated on APRIL 04, 2025

Applies to:

Oracle Purchasing - Version 12.1.3 and later
Oracle iProcurement - Version 12.1.3 and later
Information in this document applies to any platform.
POXPOEPO

Symptoms

When a PO Line is cancelled, PO communication is not triggered. In case of header cancellation, PO communication works fine. The issue exists even after applying the following patches:

16880686:R12.PO.B

14254641:R12.PRC_PF.B


Steps to Reproduce

1. Navigate to the PO Line

2. Go to Tools>Cancel

3. PO line is cancelled but no PO communication or POAPPRV workflow is invoked to communicate revised PO for line cancellation (PO Change)

Cause

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In this Document
Symptoms
Cause
Solution
References


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