How does Fax Number default in when Supplier Notification Method is set to Fax on Release 11.5.10 and 12? (Doc ID 1666107.1)

Last updated on JANUARY 03, 2023

Applies to:

Goal

 On release 11.5.10 when creating a purchase order with supplier notification method fax, the fax number is defaulted in from the supplier site.

On release 12 the fax number no longer seems to be defaulted from the supplier site. Instead it is being picked up from the supplier contact.

The Purchasing User Guide states:

"Setup steps for faxed purchase orders:
1. Navigate to the Supplier Sites window.
2. Under the General tab, choose Fax as the Supplier Notification Method. Enter a default fax number for the supplier site. You can change the default fax number or the notification method at the time of document communication."

When updating the Supplier Site Fax number though it still defaults in the previous incorrect number.

What is the correct behavior for the fax number to default in and from where is this data obtained?

Solution

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