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Incident Address Details in JTF_TASKS_B (Doc ID 1666603.1)

Last updated on JULY 14, 2020

Applies to:

Oracle Teleservice - Version 12.1.2 and later
Information in this document applies to any platform.

Goal

When changing the incident address in the SR form header, the adress_id in the jtf_tasks_b is not changing.
 

Solution

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In this Document
Goal
Solution


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