Unable To Get The Customer Bill To and Ship To Locations in Service Request Form
(Doc ID 1666620.1)
Last updated on JULY 21, 2020
Applies to:Oracle Teleservice - Version 10.5.10.2 and later
Information in this document applies to any platform.
After defining the Bill To / Ship To details for a particular customer in the customer standard form, the details still do not appear in the Service Request form.
Why is it so?
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