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Trade Management - Accounting at Product Line Level is not happening (Doc ID 1667406.1)

Last updated on FEBRUARY 28, 2019

Applies to:

Oracle Trade Management - Version 11.5.10.2 and later
Information in this document applies to any platform.

Symptoms

On : 11.5.10.2 version, All Others

ACTUAL BEHAVIOR
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Trade Management - Accounting at product line level

During Accrual processing (when an order qualifies for an offer), when viewing the accounting string after the accrual via running OZF-TM: Transfer to General Ledger, the string is not generating the product line code as expected for accrual/sales expense accounts.

During the Claim process and again running OZF-TM: Transfer to General Ledger, the reversal of the accrual is pointing to one constant product code "00000" (as defined in the Claim Setup for each Claim Type). Expectation is the reversal should be at the actual product line level (Prorate Associated Earnings by Products was flagged during claim process)

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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