My Oracle Support Banner

"Function Not Available to this Responsibility" Message When Trying to Launch Configurator from Quote Form (Doc ID 1667437.1)

Last updated on AUGUST 09, 2018

Applies to:

Oracle Quoting - Version 12.1.3 and later
Information in this document applies to any platform.


On Test: 12.1.3 version, FORMS User Interface

When attempting to launch configurator from custom a Quoting resp,
the following error occurs.

Function not available to this responsibility. Change responsibilities or contact your System Administrator.

The issue can be reproduced at will with the following steps:
1. Login to EBS with a Custom Quoting responsibility
2. Open Quoting form
3. Query/create new quote with a configured Model item
4. Press "Configure" button on Model line > Error

The issue has the following business impact:
Custom responsibility was created to access both Quoting and OM forms/menus with a single responsibility.
This is needed per business requirements and expecting to work.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

This document is being delivered to you via Oracle Support's Rapid Visibility (RaV) process and therefore has not been subject to an independent technical review.
My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.