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"Function Not Available to this Responsibility" Message When Trying to Launch Configurator from Quote Form (Doc ID 1667437.1)

Last updated on AUGUST 09, 2018

Applies to:

Oracle Quoting - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On Test: 12.1.3 version, FORMS User Interface

When attempting to launch configurator from custom a Quoting resp,
the following error occurs.

ERROR
-----------------------
Function not available to this responsibility. Change responsibilities or contact your System Administrator.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to EBS with a Custom Quoting responsibility
2. Open Quoting form
3. Query/create new quote with a configured Model item
4. Press "Configure" button on Model line > Error

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Custom responsibility was created to access both Quoting and OM forms/menus with a single responsibility.
This is needed per business requirements and expecting to work.

Cause

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In this Document
Symptoms
Cause
Solution
References


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