Paymentech Settlement File Not Showing Level 3 Details (Tax, Product Code and Ship-To Zip Code/Country Code)

(Doc ID 1667635.1)

Last updated on SEPTEMBER 02, 2016

Applies to:

Oracle Payments - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

 Find that the Paymentech settlement file is not showing Level 3 Details (Tax, Product Code and Ship-To Zip Code/Country Code).
 
The following has been verified:
"Level III" checkbox is ticked on the Payee setup.
The card number falls into one of the ranges in IBY_PCARD_BIN_RANGE.
The receipt is applied to the invoice.

Using IBY_PTK_B_2_1_en.rtf version 120.8.12010000.18

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms