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Intermittently Elements in a Notification are Not Displayed in the Preferred Language (Doc ID 1667727.1)

Last updated on MARCH 12, 2021

Applies to:

Oracle Purchasing - Version 12.1.3 and later
Information in this document applies to any platform.
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Symptoms

After a Purchase Order(PO) is approved and delivered to the Supplier through XML Gateway, notifications that are generated thereafter for other parties contain elements that are not displayed in the preferred language of that party.

STEPS TO REPRODUCE:
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The issue can be reproduced at will with the following steps:

1. Create a Purchase Order for a Supplier which has been set up to receive communication through XML.
2. The preferred language for the Supplier Site has been set to 'French'.
3. The XML file for the Supplier is generated in French language correctly.
4. The Buyer's language preference has been set to 'US'.
    However, the consecutive notification that is generated for the Buyer contains partly French elements and partly English elements.

Cause

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In this Document
Symptoms
Cause
Solution
References


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