R12:IBY: Build Payments Shows Completed in Error in Request History but PPR Completes Successfully (Doc ID 1667748.1)

Last updated on JUNE 14, 2023

Applies to:

Symptoms

Build Payments (IBYBUILD) run twice, the first program completed normal but the second one completed error. However the Format Payment Instruction completed successfully.

When creating Payment Process Request (PPR), the Build Payments concurrent request ends in Completed/Error status, but the PPR completes successfully (in the end of the request log, it says "Build program completed).

Steps
1. AP responsibility: Payments -> Entry -> Payments Manager -> Payment Process Requests
2. Create PPR and process to Build Payments stage
3. Build Payments concurrent request ends in error
4. PPR can be completed successfully

The issue may also appear with the Create Electronic Payment Instructions (IBYPICPE) and Create Printed Payment Instructions (IBYPICP) programs.

Changes

Cause

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