Order Management (OM) Error: Please Specify Credit Card Holder Name and Credit Card Number - CC Sales Order Using Cybersource.
Last updated on MARCH 08, 2017
Applies to:Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.
When attempting to place a credit card order (note: Customer is using CyberSource for Credit Card (CC) Authorization), the following error occurs when Booking:
l_errmsg ORA-0000: normal, successful completion
L_MSG_DATA=Please specify credit card holder name and credit card number.
1. Using CyberSource 3rd party application, customer does Credit Card Authorization and Interfaces the data to Oracle Order Management
2. Responsibility: Order Management Super User
3. Navigate: Orders Workbench, Order Organizer -> Enter Sales Order Information -> Enter Credit Card Information
3. Book the order and error is seen in Process Messages window:
Please specify Credit Card holder name and credit card number
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