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Is There A Way To Track Agent Information For Emails In Resolved Folder ? (Doc ID 1667886.1)

Last updated on AUGUST 24, 2018

Applies to:

Oracle Email Center - Version 12.1.1 and later
Information in this document applies to any platform.

Goal

Is there any way to track which agent resolved an email?
 

Solution

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In this Document
Goal
Solution


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