My Oracle Support Banner

Is There A Way To Track Agent Information For Emails In Resolved Folder ? (Doc ID 1667886.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Email Center - Version 12.1.1 and later
Information in this document applies to any platform.

Goal

Is there any way to track which agent resolved an email?
 

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Goal
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.