Field Service> 'Search And Schedule Tasks Automatically:' Error ORA-01403: No Data Found In Package CSR_SCHEDULER_PVT
(Doc ID 1667919.1)
Last updated on MARCH 08, 2017
Applies to:Oracle Field Service - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.
On : 12.1.3
When attempting to schedule tasks by running auto scheduler ( Search and Schedule Tasks Automatically) concurrent program an error appears in the log file.
Error: CSR_API_ERROR Tokens (name, value): (QUERY,838)(API,CREATE_AUTO_REQUEST)(RETURN_STATUS,U)(ERROR1,ORA-01403: no data found in Package CSR_SCHEDULER_PVT Procedure CREATE_AUTO_REQUEST)
The issue can be reproduced at will with the following steps:
1. The search and schedule tasks automatically program is scheduled to run.
2. The program fails and an error is seen in the log file.
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