Field Service> 'Search And Schedule Tasks Automatically:' Error ORA-01403: No Data Found In Package CSR_SCHEDULER_PVT
Last updated on MARCH 08, 2017
Applies to:Oracle Field Service - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.
On : 12.1.3
When attempting to schedule tasks by running auto scheduler ( Search and Schedule Tasks Automatically) concurrent program an error appears in the log file.
Error: CSR_API_ERROR Tokens (name, value): (QUERY,838)(API,CREATE_AUTO_REQUEST)(RETURN_STATUS,U)(ERROR1,ORA-01403: no data found in Package CSR_SCHEDULER_PVT Procedure CREATE_AUTO_REQUEST)
The issue can be reproduced at will with the following steps:
1. The search and schedule tasks automatically program is scheduled to run.
2. The program fails and an error is seen in the log file.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
Million Knowledge Articles and hundreds of Community platforms