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How Is The Default Value Of Incident Address, Select LOV Determined? (Doc ID 1667985.1)

Last updated on DECEMBER 09, 2020

Applies to:

Oracle Teleservice - Version 12.1.3 and later
Information in this document applies to any platform.


 In the Create Service Request Page, how does the Incident Address, 'Select' LOV determine which default value to use:  'One-Time Address' or 'Existing Address'.


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