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Install Base - Counter Readings Open Interface Does Not Process Any Records (Doc ID 1668073.1)

Last updated on MAY 18, 2020

Applies to:

Oracle Installed Base - Version 12.1.3 to 12.2.9 [Release 12.1 to 12.2]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
When attempting to load Counter Readings through the Counter Readings Open Interface, no records are processed.

EXPECTED BEHAVIOR
-----------------------
Expect the data to update the respective Counters in Install Base.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Create and load a spreadsheet with the desired Counter data.

2. Run the Concurrent Process to load the data into the IB tables.

3. Observe that the process completes in 1 second an no records are processed and no errors are given.


Cause

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In this Document
Symptoms
Cause
Solution
References


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