POAPPRV: Forwarding An Unable To Reserve Funds Notifications (UNABLE_TO_RESERVE) Sends A Standard Requires Your Approval Notification (PO_PO_APPROVE_PDF) (Doc ID 1668115.1)

Last updated on JUNE 01, 2016

Applies to:

Oracle Purchasing - Version 12.1.3 and later
Information in this document applies to any platform.
POAPPRV
UNABLE_TO_RESERVE
PO_PO_APPROVE_PDF

Goal

To explain why when forwarding an 'Unable to reserve funds' notification, an 'PO requires your approval' notification is sent.

Take the following scenario:

A Purchase Order is submit in an Operating Unit where encumbrance is enabled and the document has not yet had funds reserved.
The document is approved by an employee in the approval hierarchy, but then fails the funds checker which causes a 'Unable to reserve funds' notification to be sent to the approver.
The approver then clicks the forward button within the notification to the employee who is the budget holder, but who is not in the approval hierarchy.

The notification sent to the budget holder does not refer to the failure to reserve funds, but a request for them to approve the document.
As this employee does not expect to receive such notifications, this is confusing.

Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms