Create Accounting Request Error For Payments -xla_fv_acct_hooks_pkg.main

(Doc ID 1668328.1)

Last updated on AUGUST 31, 2016

Applies to:

Oracle U.S. Federal Financials - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Accounting Issues in AP



When trying to create accounting for payments the request is completing with an Error. The request log is attached for the accounting program.

ERROR
-----------------------

An internal error occurred. Please inform your system administrator or support representative that:

An internal error has occurred in the program xla_fv_acct_hooks_pkg.main. Technical problem : Error encountered in product API for extract
An internal error occurred. Please inform your system administrator or support representative that:

An internal error has occurred in the program xla_fv_acct_hooks_pkg.main. Technical problem : Error encountered in product API for extract



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Run the Create Accounting program

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot complete accounting procedure

Cause

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