Error in FSTP, Google Map JBO-29000: Unexpected exception caught: java.lang.NoSuchMethodError (Doc ID 1668424.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Field Service - Version 12.1.2 to 12.1.2 [Release 12.1]
Information in this document applies to any platform.

Symptoms

On : 12.1.2 version, Field Service Technician Portal

After applying Patch 17022823:R12.CSF.B, then generate a new Google API V3 Key.
Cleared cache and attempt to bring up the Google Map from the Field Service Technician Portal,
it errors as follow


ERROR
-------

Exception Details.
oracle.apps.fnd.framework.OAException: oracle.jbo.JboException: JBO-29000: Unexpected exception caught: java.lang.NoSuchMethodError, msg=oracle.apps.csf.spatials.map.server.DataFetcherFactory.escapeSpecialChar(Ljava/lang/String;)Ljava/lang/String;
at oracle.apps.fnd.framework.OAException.wrapperException(OAException.java:912)
at oracle.apps.fnd.framework.OAException.wrapperException(OAException.java:888)
at _OAErrorPage._jspService(_OAErrorPage.java:221)
## Detail 0 ##
java.lang.NoSuchMethodError: oracle.apps.csf.spatials.map.server.DataFetcherFactory.escapeSpecialChar(Ljava/lang/String;)Ljava/lang/String;
at oracle.apps.csf.spatials.map.webui.GoogleMapCO.initializeGoogleJSCall(GoogleMapCO.java:215)
at oracle.apps.csf.spatials.map.webui.GoogleMapCO.processRequest(GoogleMapCO.java:39)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequest(OAWebBeanHelper.java:600)
at

 

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
Field service technician portal -> google maps


Cause

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