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RCVTXERE APP-PO-14094 When Returning Org Is Not Receiving Org Advanced Return Functionality Encumbrance (Doc ID 1668479.1)

Last updated on NOVEMBER 30, 2021

Applies to:

Oracle Inventory Management - Version 12.2.3 and later
Information in this document applies to any platform.


In :  12.2.3 version, Receiving Functions

As per the new feature available in 12.2 per <Note 1583749.1>, Oracle Purchasing Release Notes for Release 12.2.2
The Receipt Org field has been added to enable users to query receipts from a particular organization.

Note 1583749.1 explains:
Return to Vendor Enhancements  The existing Returns functionality has been extended/enhanced to enable you to return goods/materials to suppliers and ship them back to the supplier location.
The Return to Vendor process can be executed in one of the following three ways:  
When you perform returns in the same organization as you received the goods in.  
When you return goods from an organization that is different from the organization you received the goods in.  
When you return goods without a reference document.

But when trying to do advanced returns cross inventory org, after changing the organization, the PO received can be selected in the search for returns screen, but still when trying to find, the system gives the error:

The items are transferred from the Receiving Org, to another org from where customer wants to return the items to the supplier.
The field is enabled and can be changed to the receiving Org, the PO can be selected in the Purchase Order field, but search gives no output.

The issue ONLY occurs if encumbrances are used.
After disabling encumbrance it works fine.

The issue can be reproduced at will with the following steps:

1. Setup for Return to Vendor Enhancements (per ,Note 1670673.1. - New Return to Vendor Enhancements)
Set profile option
RCV: Track Shipments for Return To Vendors - to Yes at site level

2. Encumbrances are enabled
Setup / Organizations / Financial Options
Encumbrance tab: Use Requisition Encumbrance and Use PO Encumbrance flags are checked

3. Enter PO for expiry lot item, and ship-to Org 'A1'

4. Receive / Deliver PO in org 'A1'

5. Create Inter-organization transfer from 'A1' to 'B2'

6. Receive / Deliver Inter Org Shipment in org 'B2'

7. Navigation: Receiving > Returns
RCVTXERE.fmb    120.39.12020000.5            
RCVCOFND.fmb    120.60.12020000.8

8. Select org 'B2'

9. Query Purchase Order
On Find Returns (B2) form
Search criteria
Operating Unit =OU
Source type = Supplier
Receipt Org = A1
Purchase Order = 999

- Open return form using the 'B2' Org, changing the 'Receipt Org' field to
'A1', select the PO number and click on Find button.

10. At this moment the above mentioned error is displayed.

11. Note: Select org A1 (Change Organization)
On Find Returns (A1) form
Search criteria
Operating Unit = OU
Source type = Supplier
Receipt Org = A1
Purchase Order = 999
-- record can be seen / normal

9. Disable encumbrances: Record can be correctly seen when searching
On Find Returns (B2) form with
Source type = Supplier
Receipt Org = A1
Purchase Order = 999




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