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Txn Subtype Setup Non-Source Section: In Order to Select the Status, System Requires to First Select the “Reference Reqd” Checkbox (Doc ID 1668840.1)

Last updated on MARCH 12, 2021

Applies to:

Oracle Installed Base - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR  
---------------
Custom Transaction Subtype definition is behaving differently from seeded ones.
In the non-source section of the SubType definition form, user is unable to select the status without first selecting the “reference required” checkbox.

EXPECTED BEHAVIOR
-----------------------
Expect the custom Transaction Subtype setup to behave the same as seeded ones, and allow a status to be entered in the non-source section of the SubType definition form, without also requiring the “reference required” field to be checked.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. IB Administrator> Set ups> Transaction subtype
2. Create a new subtype for "Service type"
3. Select a new transaction subtype
4. Enter Source information
5. Cannot select the status in the non-source section of the SubType definition form, without first selecting the “reference required” checkbox

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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