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SPR About 'Submit Claim' Error ORA-06502: PL/SQL (Doc ID 1668934.1)

Last updated on JULY 17, 2020

Applies to:

Oracle Trade Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, CLAIMS

ACTUAL BEHAVIOR
---------------
While creating a claim against an approved SPR and item quantity if the customer saves the claim for rework
and if they update any existing lines, and try to submit such claim the following error message shows up and customer is unable to submit the claim:

  ORA-06502: PL/SQL: numeric or value error in Package OZF_Claim_Accrual_PVT Procedure Update_Group_Line_Util

Cause

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In this Document
Symptoms
Cause
Solution
References


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