Globe Icon Greyed Out For Standard Oracle SLA Setup

(Doc ID 1669076.1)

Last updated on SEPTEMBER 29, 2016

Applies to:

Oracle Assets - Version 12.1.3 and later
Information in this document applies to any platform.

Goal

After Oracle migration from R11 to R12, the Globe Icon of the language translations for the standard Oracle SLA is disabled.

This Icon is greyed out for all SLA forms when queried for Owner=Oracle:
SLA: Application Accounting Definitions
SLA: Journal Line Definitions
SLA: Journal Entry Descriptions
SLA: Journal Entry Descriptions details

Nevertheless, if user performs the access to the Applications with different languages, the descriptions are correctly translated as expected (but the Globe icon is still disabled).

Could you please tell us if there’s any Diagnostic script we can submit to understand why this icon is greyed out?
 

Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms