My Oracle Support Banner

Buyer Terminated Causes PO Approval Error: UNABLE_TO_APPROVE_DOC #EXCEPTION 3120: Activity 'POAPPRV/######' has no performer (Doc ID 1669278.1)

Last updated on JUNE 22, 2017

Applies to:

Oracle Purchasing - Version 11.5.10 to 12.1.3 [Release 11.5 to 12.1]
Information in this document applies to any platform.

Symptoms

Approvals - Req, PO

When attempting to approve purchasing documents asociated to employees who have been terminated, an error similar to the following occurs:

ERROR
-----------------------
UNABLE_TO_APPROVE_DOC #EXCEPTION WFENG_NOTIFICATION_PERFORMER
3120: Activity 'POAPPRV/260024' has no performer.
Wf_Engine_Util.Notification_Send(POAPPRV, 903751-348342, 260024, POAPPRV:UNABLE_TO_APPROVE)
Wf_Engine_Util.Notification(POAPPRV, 903751-348342, 260024, RUN)

The workflow item attribute shows the following:

ONLINE_REPORT_TEXT   VARCHAR2   Buyer is inactive. Please update the document with a valid buyer.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create and approve a Purchasing document (PO)
2. Buyer employment is terminated
3. The PO becomes stuck IN PROCESS

Changes

 The Buyer associated with the PO has been terminated before the approval process is completed.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.