Buyer Terminated Causes PO Approval Error: UNABLE_TO_APPROVE_DOC #EXCEPTION 3120: Activity 'POAPPRV/######' has no performer
(Doc ID 1669278.1)
Last updated on DECEMBER 10, 2024
Applies to:
Oracle Purchasing - Version 11.5.10 to 12.1.3 [Release 11.5 to 12.1]Information in this document applies to any platform.
Symptoms
Approvals - Req, PO
When attempting to approve purchasing documents asociated to employees who have been terminated, an error similar to the following occurs:
ERROR
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UNABLE_TO_APPROVE_DOC #EXCEPTION WFENG_NOTIFICATION_PERFORMER
3120: Activity 'POAPPRV/260024' has no performer.
Wf_Engine_Util.Notification_Send(POAPPRV, 903751-348342, 260024, POAPPRV:UNABLE_TO_APPROVE)
Wf_Engine_Util.Notification(POAPPRV, 903751-348342, 260024, RUN)
The workflow item attribute shows the following:
ONLINE_REPORT_TEXT VARCHAR2 Buyer is inactive. Please update the document with a valid buyer.
STEPS
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The issue can be reproduced at will with the following steps:
1. Create and approve a Purchasing document (PO)
2. Buyer employment is terminated
3. The PO becomes stuck IN PROCESS
Changes
The Buyer associated with the PO has been terminated before the approval process is completed.
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |