Buyer Terminated Causes PO Approval Error: UNABLE_TO_APPROVE_DOC #EXCEPTION 3120: Activity 'POAPPRV/######' has no performer
(Doc ID 1669278.1)
Last updated on FEBRUARY 17, 2021
Applies to:Oracle Purchasing - Version 11.5.10 to 12.1.3 [Release 11.5 to 12.1]
Information in this document applies to any platform.
Approvals - Req, PO
When attempting to approve purchasing documents asociated to employees who have been terminated, an error similar to the following occurs:
UNABLE_TO_APPROVE_DOC #EXCEPTION WFENG_NOTIFICATION_PERFORMER
3120: Activity 'POAPPRV/260024' has no performer.
Wf_Engine_Util.Notification_Send(POAPPRV, 903751-348342, 260024, POAPPRV:UNABLE_TO_APPROVE)
Wf_Engine_Util.Notification(POAPPRV, 903751-348342, 260024, RUN)
The workflow item attribute shows the following:
ONLINE_REPORT_TEXT VARCHAR2 Buyer is inactive. Please update the document with a valid buyer.
The issue can be reproduced at will with the following steps:
1. Create and approve a Purchasing document (PO)
2. Buyer employment is terminated
3. The PO becomes stuck IN PROCESS
The Buyer associated with the PO has been terminated before the approval process is completed.
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