My Oracle Support Banner

In Cycle Count the 'Quantity' is not Updatable After Entering the 'Counted By' Field (Doc ID 1670079.1)

Last updated on FEBRUARY 28, 2019

Applies to:

Oracle Inventory Management - Version 12.0.6 and later
Information in this document applies to any platform.


Steps to Reproduce
1. Navigate to Inventory > Counts > Cycle counts> Cycle Count Entries.
2. Enter nothing for the 'Cycle Count' field and click on the 'Count Reference' tab.
3. Enter nothing in the 'Counted by' field and click 'Save'.
4. Click on the 'Count' Tab.  You will see the "Quantity" field is grayed out and cannot be updated.

Business Impact

The count is saved and entered as the current system quantity.
It falsely reports the item as counted.



To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.