In Cycle Count the 'Quantity' is not Updatable After Entering the 'Counted By' Field (Doc ID 1670079.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Inventory Management - Version 12.0.6 and later
Information in this document applies to any platform.

Symptoms

Steps to Reproduce
1. Navigate to Inventory > Counts > Cycle counts> Cycle Count Entries.
2. Enter nothing for the 'Cycle Count' field and click on the 'Count Reference' tab.
3. Enter nothing in the 'Counted by' field and click 'Save'.
4. Click on the 'Count' Tab.  You will see the "Quantity" field is grayed out and cannot be updated.

Business Impact

The count is saved and entered as the current system quantity.
It falsely reports the item as counted.

 

Cause

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