Why Does the Confirmation Statement Only Show Required Action Items ?

(Doc ID 1670435.1)

Last updated on JULY 18, 2016

Applies to:

Oracle Advanced Benefits - Version 12.1 HRMS RUP5 and later
Information in this document applies to any platform.

Goal

Why are only the Required action items shown in the Confirmation Statement and not all Required and Optional Certifications from messages in Self Service Benefits after updating benefits ?
 

Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms