Cannot Get List Price When Line Is Added to a Booked Order or Line Split - ITEM and UOM Error (Doc ID 1670979.1)

Last updated on NOVEMBER 05, 2019

Applies to:

Symptoms

When attempting to add a sales order line to a booked order, if the price list is qualified based on Sales Channel or Customer Class, the following error occurs.

Error also occurs when splitting an existing line on a booked order.

ERROR

THE STATUSIPL:Price was not found on price list for this item xxxxxxx and uom YY.
INVALID ITEM/PRICE LIST COMBINATION 

STEPS TO REPRODUCE

1. Oracle Pricing Manager responsibility

2. Price Lists > Define
3. Create a price list with the qualifier of Customer Class

4. Order Management responsibility

5. Orders, Returns > Sales Order
6. Create a sales order and book it.
7. Attempt to add an item from the price list in step 2.

NOTES
Issue occurs for two different scenarios:

- SCENARIO 1 - attempt to add an order line to an existing booked order
   Debug log shows: 

Cause

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