IT3A Tax Certificates: An Invalid Character Was Found In Text Content. Error Processing Resource. (Doc ID 1671228.1)

Last updated on MARCH 14, 2022

Applies to:

Symptoms

On : 12.1.3 version, South African Payroll

When attempting to submit the concurrent request:IT3A Tax Certificates, the following error occurs.

ERROR
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in the log file:

Beginning post-processing of request 1523816 on node XXXXXXX at 25-APR-2014 12:53:17.
Post-processing of request 1523816 failed at 25-APR-2014 14:34:12 with the error message:
The concurrent manager has timed out waiting for the Output Post-processor to finish this request.

Check that there are enough Output Post-processor service processes running.
More information may be found in the service process logfile.

STEPS
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The issue can be reproduced at will with the following steps:
1. From ZA HRMS Manager responsibility
2. Submit the Tax Year End Validation and Preprocess process
3. Submit the IT3A Tax Certificates process and review the log file generated.

Changes

Cause

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