Field Service Debrief: How to Default Project Data on Debrief Lines (Doc ID 1671246.1)

Last updated on SEPTEMBER 06, 2016

Applies to:

Oracle Field Service - Version 12.2.3 and later
Information in this document applies to any platform.

Goal

In Release 12.2.3 an enhancement was implemented for integration between service and projects (PA). It is now possible to add project number, task number and expenditure organization on an SR (header). Additionally, the same data can also be captured on debrief lines for field service tasks. When there is project data on the SR header, the project fields on debrief lines will automatically be rendered and can be updated. But how to default these values to the project data from the SR header?

Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms