Field Service Error: 'ORA-01436 CONNECT BY Loop In User Data' When Debriefing (Doc ID 1671261.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Field Service - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When attempting to save a debrief line, the following error occurs:

ERROR
-----------------------
ORA--01436 CONNECT BY loop in user data


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Open debrief form.
2. Enter a debrief line and save it

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms