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R12 OIE: Fusion Expenses Mobile App Fails Using Custom Responsibility and Menu - Receive Error: "Login failed. Connecting to the server failed." (Doc ID 1671396.1)

Last updated on JUNE 22, 2018

Applies to:

Oracle Internet Expenses - Version 12.1.3 and later
Information in this document applies to any platform.
NOTE: Checked for relevance 10/16/2015


Upon following setup steps documented in MOS Note 1625446.1 "Oracle Fusion Expenses iPhone App for Internet Expenses" users still cannot log into Oracle Fusion Expenses. "Expenses Mobile" has been added to the custom menu.  The following error occurs however:

Fusion Expenses Login (button)

Host URL: http://<domain name>:80...
User Name: jfrost
Password: ************

Login failed. Connecting to the server failed.

The application works with the seeded menu.  The application does not work when using a custom menu that has the Expenses mobile function (which was a sub-menu of another custom menu). Why is this error occurring for the custom responsibility and menu?


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