Invalid Legal Entity Error When Trying to Settle Claims (Doc ID 1671999.1)

Last updated on MAY 04, 2016

Applies to:

Oracle Trade Management - Version 12.2.3 and later
Information in this document applies to any platform.

Symptoms

User was not able to set value for the profile option OZF: Defaulting Legal Entity as the LOV only retrieved one value, but there should be more Legal Entities.  Due to this issue, when trying to settle claims the error Invalid legal entity is encountered for claims when trying to settle using credit memo.

Cause

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