Setting Up Profile Option: 'Service:Default Manual Modifier'
(Doc ID 1672349.1)
Last updated on FEBRUARY 06, 2022
Applies to:Oracle Teleservice - Version 18.104.22.168 to 12.1.3 [Release 11.5 to 12.1]
Information in this document applies to any platform.
After setting up new Modifiers in pricing, the profile option 'Service:Default Manual Modifier' cannot be set up.
There are no values available for selection.
(R) Advanced Pricing
(N) Define Modifier
- Type = Discount List
- Currency = USD
- Modifier Summary:
. Number = 12345
. Level = Line
. Type = Discount
. Start / End Date = null
. Print on Invoice = checked
. Automatic = NOT checked
. Override = NOT checked
. Pricing Phase = List Line Adjustment
(R) System Administrator
- Query with Service%Manual%
- Click on 'Find'
=> Error appears about an incorrect query.
=> In the background, 2 profile values are visible:
- Service: Disable Manual Scheduling
- Service:Default Manual Modifier
- Click ok or close the popup window.
=> In the background profile window only one profile option is visible:'Service: Disable Manual Scheduling'.
=> Profile 'Service:Default Manual Modifier' has disappeared.
APP-FND-01436: List of Values cannot find any values for you to choose.
Cause: The List of Values execution failed to find any values.
Cause: The SQL statement specified to fdlfch() failed to return any values.
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