PIM- Making Copies Of Existing Item fails with You have encountered an unexpected error (Doc ID 1672561.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Product Hub - Version 12.1.1 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.1 version, Catalog items

PIM- Issue with Copies of Existing Item Feature

When using the Copies of Existing Items feature to create items similar to another existing item , get the following error:

ERROR
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You have encountered an unexpected error.

STEPS
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The issue can be reproduced at will with the following steps:
1. Attempt to create a copy of an existing item
2. See error.


Cause

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