Format Payment Instructions Program Fails With APP-FND-00500 Error When The RTF Template Is Password Protected
Last updated on FEBRUARY 13, 2017
Applies to:Oracle Payments - Version 12.0.1 to 12.2.3 [Release 12.0 to 12.2]
Information in this document applies to any platform.
When the password protect property is added to the RTF template , the Format Instructions program does not print the the PDF file. Request log for Format Instructions program contains following exception:
Error: Incorrect password
Pasta: Error: Preprocess failed. Command=pdftops /oracle/XXXX/inst/apps/XXXX_abc/logs/appl/conc/out/o2212128.out /oracle/XXXX/inst/apps/XXXX_abc/appltmp/pasta31142_0.tmp
Pasta: Error: Preprocess or Print command failed!!!
APP-FND-00500: AFPPRN received a return code of failure from routine FDUPRN. Program exited with status 1
Cause: AFPPRN received a return code of failure from the OSD routine FDUPRN. Program exited with status 1.
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