Credit Memo Workflow Is Not Getting Triggered After A Delinquent Transaction Is Put On Dispute
(Doc ID 1672674.1)
Last updated on NOVEMBER 09, 2020
Oracle Receivables - Version 18.104.22.168 and later
Oracle Advanced Collections - Version 12.1.3 and later
Information in this document applies to any platform.
In Advanced Collections:
Attempting to place a Dispute on a Delinquent Transaction.
A Credit Memo Request is generated, which triggers the Background Workflow Process.
This works for the first two (2) times, but then stops triggering the workflow.
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