My Oracle Support Banner

Login Into OBIEE BI Publisher Generates Message Xmlpserver/servlet/home Cannot Be Found (Doc ID 1672911.1)

Last updated on NOVEMBER 02, 2023

Applies to:

BI Publisher (formerly XML Publisher) - Version 11.1.1.7.x to 12c [Release 11.1 to 12.0]
Information in this document applies to any platform.

Symptoms

After Login into OBIEE BI Publisher, the following Message results:

Error 500 -- Internal Server Error
The server encountered an unexpected condition which prevented it from fulfilling the request.

http://<servername.domain:Port>/xmlpserver/servlet/home" cannot be found or is not available.

The following steps can reproduce the issue:

1. Connect to BIP using BI Publisher with http://<servername.domain:Port>/xmlpserver.

2. Log in as the Weblogic user.

3. The error message then appears:
Error 500 -- Internal Server Error
The server encountered an unexpected condition which prevented it from fulfilling the request.

http://<servername.domain:Port>/xmlpserver/servlet/home" cannot be found or is not available.

 

The file bi_server1.log shows:

###<May 14, 2014 2:46:38 PM CEST> <Error> <HTTP> <servername.domain> <bi_server1> <[ACTIVE] ExecuteThread: '3' for queue: 'weblogic.kernel.Default (self-tuning)'> <> <> <2acf00f7cbd603fb:-5c1355d7:145fa9793d9:-8000-0000000000001235> <1400071598517> <BEA-101020> <[ServletContext@63404769[app:bipublisher module:xmlpserver path:/xmlpserver spec-version:2.5 version:11.1.1]] Servlet failed with Exception
java.lang.RuntimeException: User: weblogic, absPath: /~weblogic/user~.profile, locale: null, message: null
at oracle.xdo.servlet.resources.StructuredSawMtomResourceProvider.writeResource(StructuredSawMtomResourceProvider.java:2375)
at oracle.xdo.servlet.resources.StructuredSawMtomResourceProvider.writeResource(StructuredSawMtomResourceProvider.java:2283)
...
Caused By: java.lang.NullPointerException
at java.lang.StringBuilder.<init>(StringBuilder.java:92)
at oracle.xdo.servlet.resources.CatalogSawMtomResourceProvider.getRealPath(CatalogSawMtomResourceProvider.java:2670)
at oracle.xdo.servlet.resources.CatalogSawMtomResourceProvider._writeResource(CatalogSawMtomResourceProvider.java:1794)

##########

Check the bipublisher.log file and messages like this appear.

java.rmi.RemoteException: access denied for user to path /users/weblogic.; nested exception is: [[
javax.xml.ws.soap.SOAPFaultException: access denied for user to path /users/weblogic.

 

Changes

 None known.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.