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Copy Service Request Do Not Fetch Contract Attached To A Serial Number (Doc ID 1672998.1)

Last updated on JULY 14, 2020

Applies to:

Oracle Teleservice - Version 12.1.3 and later
Information in this document applies to any platform.

Goal

Copying a service request with contract associated with it does not copy the Contracts details.
How can this behavior be fixed?
 

Solution

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In this Document
Goal
Solution


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