Account Assignment Changes made in CRM User Maintenance are not reflected in iStore
(Doc ID 1673117.1)
Last updated on FEBRUARY 26, 2019
Applies to:
Oracle iStore - Version 12.1.3 and laterInformation in this document applies to any platform.
Symptoms
On : 12.1.3 version, User Management
ACTUAL BEHAVIOR
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After updating iStore user to change account assignment (ie remove one account, add another),
When the user goes to istore, he now has a dropdown for 2 accounts.
EXPECTED BEHAVIOR
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We expect the user to only have access to the one account.
STEPS
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The issue can be reproduced at will with the following steps:
1. From CRM HTML Administration > Users > User Maintenance
2. Update user account assignments, disable current active account, enable another account
3. Login to customer UI as user, welcome bin account LOV shows both accounts
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |