Displays Error Message While Creating Credit Note From Parent Invoice/Bill
(Doc ID 1673455.1)
Last updated on JULY 20, 2024
Applies to:
Oracle Freight Payment, Billing, and Claims - Version 6.3.2 and laterInformation in this document applies to any platform.
Symptoms
When attempting to create a credit note from a parent invoice,the following error occurs, but still creates a Credit Note for both Parent & Child Invoices.
ERROR
-----------------------
glog.util.exception.GLError: TransactionObjectLock for InvoiceMatch has no transaction
glog.util.exception.GLError: TransactionObjectLock for InvoiceMatch has no transaction
at glog.server.synch.object.TransactionObjectLock.lock(TransactionObjectLock.java:44)
at glog.server.synch.object.TransactionObjectLock.lock(TransactionObjectLock.java:34)
at glog.business.invoice.InvoiceServerUtility.examineAndSetParentInvoiceMatchStatus(InvoiceServerUtility.java:502)
at glog.business.invoice.InvoiceServerUtility.examineAndSetParentInvoiceMatchStatus(InvoiceServerUtility.java:445)
Expectation is that OTM should create a Credit Note from a Parent Invoice/Bill without any object lock.
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
| Symptoms |
| Cause |
| Solution |
| References |