Displays Error Message While Creating Credit Note From Parent Invoice/Bill (Doc ID 1673455.1)

Last updated on AUGUST 24, 2017

Applies to:

Oracle Freight Payment, Billing, and Claims - Version 6.3.2 and later
Information in this document applies to any platform.

Symptoms

When attempting to create a credit note from a parent invoice,the following error occurs, but still creates a Credit Note for both Parent & Child Invoices.

ERROR
-----------------------
glog.util.exception.GLError: TransactionObjectLock for InvoiceMatch has no transaction

glog.util.exception.GLError: TransactionObjectLock for InvoiceMatch has no transaction
at glog.server.synch.object.TransactionObjectLock.lock(TransactionObjectLock.java:44)
at glog.server.synch.object.TransactionObjectLock.lock(TransactionObjectLock.java:34)
at glog.business.invoice.InvoiceServerUtility.examineAndSetParentInvoiceMatchStatus(InvoiceServerUtility.java:502)
at glog.business.invoice.InvoiceServerUtility.examineAndSetParentInvoiceMatchStatus(InvoiceServerUtility.java:445)

Expectation is that OTM should create a Credit Note from a Parent Invoice/Bill without any object lock.



Cause

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