Not Receiving Workflow Notification Emails
(Doc ID 1673550.1)
Last updated on APRIL 02, 2018
Applies to:Oracle Workflow - Version 12.1.3 to 12.2 [Release 12.1 to 12.2]
Information in this document applies to any platform.
On Oracle Applications 12.1.3 version, Workflow Mailer:
Users are not able to receive forwarded /reassigned Workflow email notifications.
Should be able to receive Workflow email notifications when the mailer is up and running.
The issue can be reproduced at will with the following steps:
Whenever PO or PR Workflow email notifications are forwarded/reassigned.
The issue has the following business impact:
Due to this issue, users cannot receive PO/PR Workflow email notifications.
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