My Oracle Support Banner

Volume Offer Earned Amount Is Not Correct (Doc ID 1673703.1)

Last updated on MARCH 06, 2019

Applies to:

Oracle Trade Management - Version 12.2.3 and later
Information in this document applies to any platform.

Symptoms

Volume Offer TABLES are not allocating appropriate TIER Amount. FAE was failing with below error message, because of which Volume Offer was not creating any accruals,

    /****** Offer Adjustment For Line(id=299720) failed  with the following Errors *******/
    (1) OZF_SALES_TRANSACTIONS_PVT.create_transaction: Start
    (2) inventory_item_id:2968
    (3) transaction_date:28-JAN-14
    (4) quantity:50
    (5) uom_code:
    (6) One or more required fields is missing
     LINE STATUS E
     D: Error in one of the process
     In handle queue exception


Steps:

 1. Set the profile "OZF : Create GL Entries for Orders" value to 'INVOICED' at site level.
  2. Create a volume offer and activate it.
  3. Book an order and apply the volume offer on the order.
  4. Ship the order.
  5. Run FAE.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.