Java null pointer on shipment View page

(Doc ID 1674355.1)

Last updated on AUGUST 24, 2017

Applies to:

Oracle Transportation Management - Version 6.3.2 to 6.3.5 [Release 6.3]
Information in this document applies to any platform.

Symptoms



When refresh button is clicked on shipment view page after accepting tender, the following error occurs.

ERROR
-----------------------
java.lang.NullPointerException
at glog.webserver.util.Producer.refreshMasterElement(Producer.java:527)
at glog.webserver.util.AbstractManagementServlet.getDocument(AbstractManagementServlet.java:335)
at glog.webserver.util.AbstractServletProducer.process(AbstractServletProducer.java:75)
at glog.webserver.util.BaseServlet.service(BaseServlet.java:1053)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:722)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:304)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)


Cause

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