Workflow Approve or Reject Notifications Do Not Work With Mobile Device (Doc ID 1675115.1)

Last updated on JANUARY 05, 2016

Applies to:

Oracle Workflow - Version to 12.2 [Release 11.5.10 to 12.2]
Information in this document applies to any platform.


Trying to use a mobile device to approve notifications. The notifications that are approved from a Samsung mobile device
ended up as warning for unsolicited email.  The mailer log file doesn't show the inbound processing of this email notification.  

It also appears as if the mobile device or the mailer is not able to decode the email coming from the Samsung device which is encoded with base64. 

BASE64 example from one of the emails:




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