Task Tooltip Information Does Not Display In The Gantt (Doc ID 1675171.1)

Last updated on DECEMBER 31, 2015

Applies to:

Oracle Field Service - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.
***Checked for relevance on 31-DEC-2015**

Symptoms

On : 12.1.3

When a user is in the Dispatch center gantt the task tooltip information does not display when the mouse is hovering on a task.

The user has to right click on the task in the gantt to see the details. The expectation is that it should display without having to click.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to Dispatch center.
2. Select gantt chart.
3. Move the cursor to a task.
4. Task details are not displayed until the user right clicks on the task


Cause

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