P11D Reports Sub Process Is Printing 'white' Text After 125 Pages (Doc ID 1675849.1)

Last updated on JANUARY 10, 2017

Applies to:

Oracle HRMS (UK) - Version 12.1 HRMS RUP6 and later
Information in this document applies to any platform.

Symptoms

On : 12.1 HRMS RUP6 version, UK Payroll

ACTUAL BEHAVIOR
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When running P11D Reports (PDF) , the People per PDF parameter is set to 100 . This generates 8 sub-processes to handle 781 employees. Each of the 8 outputs seems to start ok (for approx 120 pages) and after that it looks as though data is missing - when we search on a surname however , the employee is in the file although the data is not visible - basically a string search indicates , by means of a highlighted field , that the text being searched for is present but not visible.
Workaround is to try and run concurent request with a lower parameter setting , eg 25
This is not the first time this is happening - had this issue last year as well

EXPECTED BEHAVIOR
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Expected result would be all data visible.

STEPS
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The issue can be reproduced at will with the following steps:
1. Run P11D process
2.Run P11D Reports (PDF)

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
This is preventing us from issuing P11D's for staff

Cause

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