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MFS Multiplatform: Complete Address Is Not Shown For Technician Address in Parts Orders (Doc ID 1676743.1)

Last updated on MAY 22, 2020

Applies to:

Oracle Mobile Field Service - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, General / Laptop

ACTUAL BEHAVIOR
---------------
When entering a parts order on Mobile Field Service Multiplatform, the ship to address is displayed, but not all segments of the address are shown (due to limited space). The lov for the address shows even less data. When the addresses are similar (especially in the first part of the address), then the user sees a lot of identical entries in the lov and does not know which one to choose.

EXPECTED BEHAVIOR
-----------------------
Expect to be able to see all address data at least in the lov somehow so the right one can be selected.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. on MFS Multiplatform, select an open task.
2. click on Search Parts
3. in the parts requirement screen that opens, select the lov for the ship to address.


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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